Terms & Privacy Policy
Welcome... You're almost ready to start earning with LootValley. Please read our privacy policy and terms.
Your privacy is important to us, and so is being transparent about the data we store, use, and share with third parties in order to run the LootValley service. LootValley is compliant with the EU GDPR (General Data Protection Regulation).
This privacy policy covers the information we collect about you when you use the LootValley service. If you do not agree with any part of our privacy policy, you may not use LootValley. By agreeing to this privacy policy, you are providing LootValley with consent for your information to be collected for the purpose of operating the LootValley service.
As part of using LootValley, it is necessary for us to collect some information about you in order to run the LootValley service.
If you choose to add your email to your LootValley account, this will be used to:
In order to provide our transactional and newsletter emails, your email address will be shared with our third-party email service to enable us to send emails to you. Your email address may also be shared with Facebook, Twitter, and Google for the purposes of ad targeting through their respective platforms.
Some rewards may require that your email is shared with third-party reward providers who provide distribution of their rewards — for example, this includes sharing your email with PayPal for sending payments to your PayPal account.
Additionally, you can opt-in to share your email address with our third-party survey partners so they can offer more surveys to you. This is optional, and you will be presented with a confirmation screen before your email is shared.
We record your IP address whenever you use the LootValley service in order to provide:
Your IP address may be shared with Google and Facebook for the purposes of site analytics and metrics. Your IP address is shared with our third-party offer providers when you request the earn feed inside LootValley, and when you choose an offer to complete.
Your IP address may also be shared with third-party security and fraud prevention services to detect fraudulent activity and stop fraud attempts on the LootValley system.
If you provide us with your first and last name, it may be used to provide personalization throughout the LootValley website, app, and our emails. Your first name and the first letter of your last name may be used as part of our referral program to allow others to associate your identity with your personal referral code.
When using LootValley, we need to collect unique and generic identifiers from your device that allows us to associate your device with your account — these identifiers include the user agent provided by your browser, and IDFA (Identifier for Advertisers) on iOS or Advertising ID on Android.
If you opt to answer survey questions within LootValley, this survey data may be used by us and shared with our third-party survey partners to provide relevant surveys that are catered to you. This survey data may include your country, zip or postal code, and date of birth. Completing these survey questions is optional.
When you complete surveys on our survey partners' third-party websites, you have a direct relationship with the survey partner and are subject to the survey partner's terms of service and privacy policy — as a result, any data access or erasure requests for data provided to the survey partner on their website will need to be made directly with the survey partner.
In order to associate your LootValley account with your browser, we store cookies in your browser.
If you would like to view the information we have collected about you through your use of the LootValley service, you can request an export of your data by contacting support@lootvalley.co.
If you are an EU resident and would like us and our third party data processors to exercise your right to be forgotten, please email us for more information: support@lootvalley.co.
We collect information globally and store our user data with data providers located in the United States. If you are a resident within the European Union (EU), your data will be stored outside of the EU. If you use our services outside of the United States, your data will be transferred from that jurisdiction to the United States, and may then be shared with third-parties internationally.
We are committed to ensuring that your information is secure and protected. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We have implemented reasonable security measures in order to protect your information from loss, misuse and unauthorized access, disclosure, alteration or destruction. While we cannot guarantee that loss, misuse or alteration to data will not occur; we make good faith efforts to prevent such occurrences.
We do not warrant or represent that your account or any of your information or end user information will be protected against, loss, misuse, or alteration by third parties.
In order to run LootValley, we need to share some of your data with selected third parties. The data we share includes your email and IP address.
If you opt-in to complete surveys, we may share some of the survey data you provide with our survey partners in order to show you relevant surveys to complete.
If you are an EU resident and choose to exercise your Right to be Forgotten, we will remove your data from our systems within 30 days and request that our third party partners also remove your data from their systems within a reasonable time frame.
By agreeing to this privacy policy, you are providing LootValley with consent for your data to be collected and shared with third-parties for the purpose of operating the LootValley service.
Adaction Interactive, Applift GmbH, Blind Ferret Media, Fyber N.V., Motive Interactive, Inc., NativeX, LLC., OfferToro, Persona.ly, Woobi, Social Tokens Ltd.
What data is shared?
Why is it shared?
Your IP address and device identifier is shared when you request the earn feed by visiting LootValley, and when you select an offer to complete. Your IP address allows for location targeting, and your device identifier allows the successful completion to be attributed to your account for you to receive points.
Cint AB, Dalia Research GmBH, Pollfish Inc., Precision Sample, LLC., Research for Good (Sayso Rewards), TapResearch Inc.
What data is shared?
Why is it shared?
Your IP address is shared when you request the earn feed by visiting LootValley, and when you select to visit a survey partner's external website — this allows for location targeting of surveys relevant to your country. If you opt-in to provide answers to survey questions within LootValley, answers to these questions may be shared with some survey providers to enable them to offer relevant surveys that are targeted to your interests.
What data is shared?
Why is it shared?
Your IP address is shared when you request the earn feed by visiting LootValley, and when you select to visit a survey partner's external website — this allows for location targeting of surveys relevant to your country. If you opt-in to provide answers to survey questions within LootValley, answers to these questions may be shared with some survey providers to enable them to offer relevant surveys that are targeted to your interests.
LootValley may share your personal information and/or social-demographic information, including, without limitation, a unique identification number ("UID"), postal code, region, province, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, non-personally identifiable information on household members, consumer product and service usage and ownership (e.g., computers, cars, mobile devices, video games, etc.), home ownership, pet ownership, employment information (e.g., title, role, travel, industry, etc.), and social grade, with Peanut Labs, Inc. (Peanut Labs) for the following purposes:
If you are eligible for a client survey opportunity offered through Peanut Labs, Peanut Labs will provide your unique identification number and a survey link to us and we will invite you to participate in the client survey through LootValley. We will not share your name, email address, or phone number with Peanut Labs.
In connection with the sharing of your information with Peanut Labs, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States, and by agreeing to this privacy policy you are agreeing to the processing and exportation of your personal information as set forth in this Section.
If you have any questions about this data sharing please contact support@lootvalley.co or you can opt-out by deleting your LootValley. If you opt-out, it is the responsibility of us to inform Peanut Labs. Please note that LootValley is solely liable and responsible for managing all opt-out requests.
Your participation in such survey opportunities does not entitle you to any benefits offered by, or membership with, Peanut Labs.
What data is shared?
Why is it shared?
If you request a PayPal reward, your email will be sent to PayPal to transact the payment.
What data is shared?
Why is it shared?
Your IP address is shared with Google Analytics to allow us to collect generalised site metrics, and to perform improvements and optimisations to the LootValley service. Your email address may be used for custom audience ad targeting.
What data is shared?
Why is it shared?
Your email address is used to send transactional emails, such as notifications when a purchased reward is ready to use or when resetting your password, and if you opt to receive marketing emails from LootValley.
What data is shared?
Why is it shared?
Your IP address may be used to analytics and metrics, and for ad performance metrics. Your email address may be used for custom audience ad targeting.
What data is shared?
Why is it shared?
LootValley is hosted using third-party service providers. Your IP address is used to route traffic.
What data is shared?
Why is it shared?
Your IP address is used for analytics and monitoring.
What data is shared?
Why is it shared?
If you choose to contact our support, your email address will be shared with Zendesk to allow us to respond to your query. If you provide other account information as part of your email, this will also be stored by Zendesk.
Welcome to LootValley. Your use of LootValley is subject to these terms and our privacy policy. If you do not agree with any part of these terms or our privacy policy, you may not use LootValley.
These terms are a legal agreement between you and LootValley for your use of the LootValley service. LootValley reserves the right to update and change this agreement at any time without notice or acceptance by you.
All text, graphics, user interfaces, photographs, trademarks, logos, artwork and computer code (collectively "Content"), including but not limited to the 'look and feel' and arrangement of such Content, contained on this Site is owned and controlled by LootValley, or its respective owners, and is protected by copyright and other intellectual property rights and unfair competition laws.
No part of the Content may be copied, reproduced, or distributed in any way to any other computer, server, website or other medium without LootValley; explicit prior written consent.
Any gift cards (collectively "rewards"), in addition to unused balances, are not redeemable for cash and cannot be exchanged, resold, or returned for a cash refund (except as required by law). Unused balances are not transferable.
Before purchasing a reward, it is solely your responsibility to verify the relevant services are available in the country where you plan to redeem your reward. Neither LootValley nor its affiliates are responsible for lost, stolen or malfunctioning rewards.
Some survey providers may ask you to provide answers to qualifying questions to verify that you are a suitable candidate for their surveys. If you are deemed not to be a suitable candidate for the survey, you may not receive any points as the survey may not have been fully completed.
LootValley and its licensors, or its affiliates are not liable for any act, or failure to act by them, or any other party regarding conduct, communication, or content on the Site or Service, and are not responsible for:
You agree to use the Site or Service at your own risk, and indemnify and hold harmless the Site, its licensors, affiliates, employees, officers, and directors from all claims for liabilities, losses and expenses, including reasonable attorney fees, from third parties arising from such use.
The use of any automated systems (such as bots), any other means in attempting to hack, intercept or decipher any transmissions to or from the servers used by the Site, or to otherwise defraud LootValley or affiliated companies is strictly prohibited.
You agree not to intentionally or unintentionally violate any applicable local, state, national or foreign laws, including but not limited to any regulations having the force of law while using or accessing the Site or Service.
The Site is not directed to children under the age of 13 (or 16 within the European Union) and is only available for individuals aged 13 years or older (or 16 years or older within the European Union).
We do not knowingly collect or solicit personally identifiable information from children under 13 (or 16 within the European Union). If we become aware that a child under 13 (or 16 within the European Union) has provided us with personal information, we will delete such information from our System.
This Site and/or Service are provided on an "as is" and "as available" basis for your use, without warranties of any kind, either expressed or implied. Your use of the Site and any Service provided by or made accessible through the Site is at your own discretion and risk. You are solely responsible for any damage to your device(s), or loss of data that results from such use.
LootValley may terminate your right to use the Site and/or Service immediately, without notice to you, if, in our sole discretion, you fail to comply with any of these terms of use or engage in any fraudulent, criminal or other unauthorized activity.
LootValley reserves the right to terminate your access to the Site and/or Service for any reason at any time without prior notice.
If your account is inactive for over 60 days, your account will be deemed inactive and any points will be forfeited. Account activity is defined as an account that has not attempted to access the LootValley service within 60 days — opening the LootValley app and logging in to your LootValley account before 60 days of inactivity have elapsed will prevent your points being forfeited.
By using the Site and/or Services you agree to release and hold harmless LootValley and its subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies and each such companies, officers, directors, employees and agents (collectively the "Released Parties") from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the use of the Site or receipt or use or misuse of any points or participation in any Site-related activity and for any claims based on publicity rights, defamation, invasion of privacy, or merchandise delivery.
LootValley reserves the right at any time to modify this agreement and to impose new or additional terms, conditions, or policies on your use of the Site. Such modifications and additional terms will be effective immediately and incorporated into this agreement. Your continued use of LootValley will be deemed acceptance thereof.
If you have any questions, complaints, or comments regarding these terms, please contact us at support@lootvalley.co.
We hope you enjoy using the LootValley service.