HERE TO HELP
Help & support.
Questions about your account, points or rewards? Here’s how to reach us.
LET’S GET IT SORTED
Talk to our team.
For help with your account, an offer or a reward, email LootValley support.
support@lootvalley.coEmail support Opens your email app.A FEW DETAILS HELP
What to include.
Give us a little context so we can understand what happened.
- 01
Your account email
Use the email associated with your LootValley account, if you have one.
- 02
The activity or reward
Include its name and when you completed the activity or requested the reward.
- 03
What you’re seeing
Describe the issue and include a relevant screenshot or error message.
USEFUL PLACES TO START
Find the right details.
Rewards & points
Read the terms for rewards, survey qualification and account inactivity.
Read the termsYour information
Learn about data access, privacy requests and contacting us about your information.
View privacy informationGetting started
See how to discover activities, collect points and choose a reward.
How LootValley works